Return Policy #2 - Please Read Carefully
For customs purposes the remission value for products returning to original shipper is stated as $10.00. This value must be also noted on the shipping waybill under 'value for customs purposes'. Any shipments returning without this documentation will result in unnecessary duty and brokerage charges, which will be deducted from any refund owing.
Repackage, if needed, and ship (prepaid) back to us through the shipping method of your choice.
NOTE: If returning a defective product (with a proper RMA) for an exchange we will ship a replacement to you at no charge.
All products must be returned in original factory condition, including all packaging materials, inserts, hardware packs and manuals. Open box items will be inspected and are subject to a restocking fee if any of the above components are not found in good order.
Coverage for insurance, brokerage, duties on returned items is the responsibility of the shipper. A product that has been shipped back to us in used/damaged condition will be refused or may be subject to a restocking fee. When making a return we will provide a credit for the price of the merchandise excluding the shipping charges.
Be it noted that the liability of Northwest Cedar is limited to and will not exceed the replacement price of your purchase.
Northwest Cedar will not be held liable for any special, incidental or consequential, damage or injury resulting from the possession, use, misuse or loss of the merchandise manufactured and or sold either directly or indirectly through Northwest Cedar, including our regular and custom ordered manufactured products, wholesale items, or products made by other companies and sold through Northwest Cedar.
Click the button below to request a Return Merchandise Authorization (RMA)
For customs purposes the remission value for products returning to original shipper is stated as $10.00. This value must be also noted on the shipping waybill under 'value for customs purposes'. Any shipments returning without this documentation will result in unnecessary duty and brokerage charges, which will be deducted from any refund owing.
Repackage, if needed, and ship (prepaid) back to us through the shipping method of your choice.
NOTE: If returning a defective product (with a proper RMA) for an exchange we will ship a replacement to you at no charge.
All products must be returned in original factory condition, including all packaging materials, inserts, hardware packs and manuals. Open box items will be inspected and are subject to a restocking fee if any of the above components are not found in good order.
Coverage for insurance, brokerage, duties on returned items is the responsibility of the shipper. A product that has been shipped back to us in used/damaged condition will be refused or may be subject to a restocking fee. When making a return we will provide a credit for the price of the merchandise excluding the shipping charges.
Be it noted that the liability of Northwest Cedar is limited to and will not exceed the replacement price of your purchase.
Northwest Cedar will not be held liable for any special, incidental or consequential, damage or injury resulting from the possession, use, misuse or loss of the merchandise manufactured and or sold either directly or indirectly through Northwest Cedar, including our regular and custom ordered manufactured products, wholesale items, or products made by other companies and sold through Northwest Cedar.
Click the button below to request a Return Merchandise Authorization (RMA)
